NEW DELHI: As the Centre pitched for thorough and quick subscriber verification exercise for security reason, the telecom operators assured the government of their cooperation in getting details of customers but asked the home ministry to ensure cellphone users were not harassed by the police.
So far, nearly 30 lakh cellphone subscribers have been disconnected from their respective networks across the country due to either incomplete or unverified customer details.
The issue relating to subscriber verification especially in the states, where the operators claimed that the involvement of police has been creating problems, came up for discussion in a meeting of telecom operators, led by Bharti Group chairman Sunil Mittal, with the Union home secretary G K Pillai.
The operators, sources said, informed Pillai that subscribers were being asked to be present at police stations for verification and termed it as harassment. There seems to be lack of coordination between the Centre and the states over the mechanism to be followed to complete the verification process.
They also said that the steps followed by some states for subscriber verification were not in conformity with the guidelines issued by the department of telecom ( DoT) and asked the government to look into it.
The subscriber verification has become a major issue in the wake of security threat and use of cellphones by terrorists for carrying out their terror operations in India.